Frequently Asked Question’s

We provide the quickest delivery options. We usually send our packages via DHL Express. Another option for delivering our goods is FED-Ex and M&P. Besides it, if you want any other delivery option, we can make it for you.

Yes, we ship internationally and uphold the highest quality standards.

Following the submission of your order. After you receive the confirmation email, your order will be processed within max 6-7 business days. Following that, it will be dispatched, and you will be provided with a tracking code to allow you to track your order. As a result, your jacket should arrive at your door in max 12-15 business days. We also provide expedited delivery, but the fee is higher.

We accept PayPal or Credit Cards.

Your payment may refuse if you provide incorrect billing address, phone number, if your credit/debit card has expired or its limit is reached, or your PayPal account is out of funds. We recommend you to make the payment after sorting out all the issues.

Our site is secure with SSL means your all input data like; name, credit card and other information is encrypted. Your information is fully secured.

Absolutely yes. When you make a purchase with us, you have a Money Back Guarantee in case there is an issue with the order. Please checkout our Return & Exchange Policy for more details.

Before your item is shipped, you can email us at support or in contact us with any questions you have about size changes, cancellations, or changes made to your order. We won’t be able to do anything once the product has been shipped.

As you are aware that we provide free shipping on all products. It cost us, and we paid a price for it. The consumer is responsible for all shipping costs associated with returning the product.

We’re dedicated to assisting you in finding the perfect jacket the first time. To reduce the number of returns, we provide actual images of your bespoke purchase before mailing it. If your bespoke order does not fit you properly, we will make the first modification free of charge. The customer would also be responsible for the cost of returning the jacket to us.

We never want our customers to receive defective goods. As a result, please notify us at info@mensleatherwear.com as soon as you notice a flaw in your goods. Send us your Order Number, information about the damaged item, and a photo of the problem. We will make every effort to reach out to you and resolve your issue.